Category: IT & Support

Secure PagerDuty browsing

Secure PagerDuty browsing means protecting incident response workflows from phishing and risky link-clicks—because urgency is an attacker’s best friend.

Quick answer

Legba can isolate browser sessions while your team uses PagerDuty.

Support tooling often bridges into sensitive systems. Isolation helps reduce exposure from external links, attachments, and untrusted portals used alongside PagerDuty.

This page does not imply an official integration with PagerDuty—it’s a guide to securing browser workflows around the app.

When you need this

Your team uses PagerDuty in a browser every day.
You want to reduce phishing, malicious downloads, and session theft without slowing users down.
You need role-based policies for employees, admins, and contractors.

Last updated

2026-01-29

Common browser risks

Phishing that imitates PagerDuty alerts and pushes responders to fake login pages.
Malicious links embedded in incident notes and alerts leading to credential theft or downloads.
Session hijacking risk when responders browse unknown destinations while authenticated.
Copy/paste leakage of incident context, internal endpoints, and tokens into untrusted tools or AI prompts.
Unsafe downloads of incident tooling and scripts from untrusted sources during response.

Typical sensitive data in PagerDuty

Incident timelines and responder notes.
Links to internal dashboards, logs, and runbooks.
Alert payloads and metadata.
On-call schedules and contact details.
Integration settings and webhook endpoints.
Admin and access configurations.

Recommended policies by role

Engineering

Open unknown links from alerts in isolation—especially during high-pressure incidents.
Use a dedicated profile for privileged access; avoid mixing response consoles with general browsing.
Avoid pasting sensitive incident data into untrusted tools or AI prompts.

Security

Treat incident-response browsing as high risk; use isolation for suspicious link investigation.
Monitor for account changes and unusual access during major incidents (attackers time lures to chaos).
Apply policies to reduce data leakage into external tools during response.

IT Admins

Enforce extension allowlists and safe browsing policies for on-call roles.
Restrict downloads from unknown domains; pre-approve incident tooling from trusted sources.
Use strong session controls for admin roles in incident management tools.

See Legba for Chrome